For Public Authorities & Citizen Services
Digital Queue for Public Authorities
Modernise your citizen services – citizens queue up via smartphone and are called when it's their turn. No more long waits in overcrowded waiting areas.
Well-Known Challenges in Citizen Services
Queues, dissatisfaction and inefficiency – every day.
Overcrowded Waiting Areas
Citizens sometimes queue for over an hour – outside, in any weather, without information about their waiting time.
Low Public Trust
Long waiting times and lack of transparency lead to frustration and negative feedback in press and social media.
Inefficient Processes
Staff coordinate queues manually – time that could be spent on actual case processing.
How Waitingroom Modernises Your Citizen Services
Easy to set up, instantly usable – no IT project needed.
Digital Registration
Scan QR code or open link – citizens are in the queue in seconds, without app or registration.
Real-Time Status
Citizens see live how many people are still ahead of them – they can run errands in the meantime.
TV Display Board
Calls appear automatically on a monitor in the waiting area – transparent for everyone without individual conversations.
Multiple Counters
Manage multiple counters or departments as separate waiting rooms – each with its own QR code.
Prioritisation
Discreetly move people with special needs (seniors, mobility impaired) forward – one click in the system.
Multilingual
Support for German, English, Spanish, Arabic and Urdu – for a diverse citizenry.
Live in 3 Steps
Create Account
30-day demo free – set up in minutes, no IT department needed.
Create Waiting Rooms
Create a waiting room for each counter or department and start it.
Print QR Codes
Place QR code at the entrance, open TV display link on monitor – done.
Frequently Asked Questions About Digital Queues for Public Authorities
Modernise Your Citizen Services
30 days free – no credit card, no contract.